Professional communication training helps ARTHALAND sellers and brokers showcase world-class sustainable developments

ARTHALAND, the country’s foremost green developer, recently organized the “Grace Under Pressure” workshop for its sellers and accredited brokers in Manila and Cebu. Issa Litton, corporate trainer and founder of 1Lit Corp, moderated the session and shared strategies to help participants communicate more effectively and professionally with clients, particularly during challenging situations. The training covered techniques for handling demanding clients and unexpected questions, managing stress and emotional responses under pressure, developing a decisive mindset in times of uncertainty, and delivering messages clearly without escalating conflict. These are skills designed to strengthen client relationships and build lasting trust.

“The only thing you can control is yourself,” said Issa Litton during the workshop. “In high-pressure situations, maintaining composure and clarity is essential. By deliberately managing tone, pace, emphasis, and nonverbal cues such as posture and gestures, you can guarantee that your message is confident and credible while avoiding unnecessary tension.”

ARTHALAND’s sales team combines real estate expertise with continuous growth. In addition to sales training, they have access to specialized workshops on etiquette, communication, and leadership.

“We take pride in being best-in-class in developing world-class sustainable properties and nurturing talent. Our people reflect our values, and through initiatives like this, they are better equipped to show clients why our developments are the clear choice for future-proof, eco-conscious investments,” said Oliver L. Chan, Senior Vice President and Chief Sustainability Officer of ARTHALAND.

This combination of world-class sustainable developments and well-trained, professional sellers and brokers ensures that clients receive the best properties and service in the industry.